FAQs.

  • We do not allow confetti, glitter, sand, tacks, staples, and adhesive/tape that cannot be easily removed post event, or that damages the venue in any way.

  • Yes, this event space is completely outdoors surrounded by incredible graffiti art and murals.

  • Yes, client is responisble for providing their own catering. You may use caterers of your preference for your event.

  • Yes. All food trucks require prior approval and must be stationed in the designated parking area.

  • HAM does not hold a TABC, so you will need to provide licensed bartenders. If alcohol is sold, or if money is involved in any way, we do require a TABC permit to be obtained for the event. A copy must be provided to the venue.

  • Security is determined based on guest attendance and event hours. Each guard is $40/hr with a 4 hour minimum. At least one guard will remain on site until everyone exits the premises.

  • Yes, event general liability insurance of at least $2M naming Harrisburg Arts Museum as a Licensor is required. An endorsement including Licensor Parties as “additional insureds” and a waiver of subrogation in favor of Licensor Parties must both be added.

  • Payment can be made either by cashier’s check or money order, payable to Redwood Retail Center. The reservation retainer can be paid with a personal check.

  • 50% of the venue rental fee is due to secure the date upon contract execution.

  • An additional $1,000 is required for all bookings. Any additional fees above the estimated amount will be deducted from the damage deposit. If the fee is less than estimated, it will be refunded. Damage deposit is refunded 14 days after the event.

  • An 18% service fee is applied to cover overhead, general maintenance, and cleaning costs.

  • You may terminate your contract 90 days prior to the scheduled event and 50% of the initial event fee is refundable. Any contracts terminated after 90 days prior to the event will receive no refund.

If you have other questions, please contact us by emailing hello@hamhouston.com.